Well... all my tickets are passed to "Juan"... and TRUST ME fellas... Juan is NOT the most fit person to answer a question. Juan says some of the most off the wall crap you've ever read, with the answers often not even on topic... and almost never address the problem I created the ticket for.
SO... sorry BlueLeopard... but I have to call BS on this. Customer Non-Support in Glu is broken, and is about as worthless as a red light in Grand Theft Auto!!!